Customer-Centric Service Philosophy
TED is committed to providing reliable, high-efficiency, and professional after-sales support through a comprehensive global service network.

Service Highlights
• Global Service Network:
Leveraging TECO Group’s worldwide service locations and expert maintenance teams to deliver prompt responses and cross-border technical support whenever product issues arise.

• Continuous Technical Support:
Dedicated service representatives offer both online and on-site support, including troubleshooting, diagnostics, and repairs—ensuring optimal equipment performance at all times.

• Spare Parts Management:
Ensuring long-term availability and stable supply of critical components throughout the entire product lifecycle, improving maintenance efficiency and operational reliability.

• Customer Training & Consultation:
Providing ODM clients with tailored training and operational guidance to ensure smooth product integration and application success.

With a truly global service presence, TED is positioned to quickly address customer issues across markets, ensuring product stability and long-term operational success.